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The Shipping Policy
Shipping Policy
At autoliftsupplies , we ensure that your orders are processed quickly and delivered safely. Please review our shipping information below.
📦 Shipping Information
Currently, we exclusively ship within the Canada.
⏳ Order Processing
Order Cut-off Time: 05:00 PM (EST)
Handling Time: 1–2 business days
Orders placed after the cut-off time are processed on the next business day.
Orders are not processed, shipped, or delivered on weekends or holidays.
đźšš Delivery Timeline & Shipping Costs
Economy Shipping (Free)
Delivery within 5–8 business days.
Standard Shipping (C$299)
Delivery within 3–4 business days with priority handling.
Note: Delivery timelines start from the day the order is shipped, not the purchase date. Unexpected delays may occur due to address errors, carrier delays, or other unforeseen issues.
📤 Shipment Confirmation & Tracking
Once your order ships, you will receive a confirmation email containing your tracking ID.
Tracking details typically become active within 24 hours.
Orders may be shipped via UPS, USPS, DHL, or FedEx.
đź“… Business Days
Our operational days are Monday through Friday.
📦 Lost or Delayed Items
If your package does not arrive within the specified timeframe:
First contact the shipping carrier using your tracking ID.
If issues persist, email us at contact@autoliftsupplies.ca
for further assistance.
🏠Incorrect Address
If an incorrect or incomplete shipping address is provided at checkout:
Customers are responsible for all re-shipping fees.
Please contact us immediately at contact@autoliftsupplies.ca
or +1 368 208 7314Â to correct your address.
Address changes must be made within 24 hours of purchase. Once an order is en route, no changes can be made.
❌ Cancellations
Orders may be canceled within 24 hours of purchase by contacting our customer service team.
Once an order has shipped, please refer to our Return & Refund Policy.
📦 Damaged Items in Transit
If your order arrives damaged:
Contact us immediately at contact@autoliftsupplies.ca
.
Provide a clear photo of the damaged product.
We will arrange a free replacement or refund.